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Superhero Collections Management System with modern FinTech Tools

The Best Digital Tech for Closing Bad Debts is Here

The world's best collector's app

In-built voice assistant is your new sidekick

Simplify your collection strategy implementation

The ultimate digital tool for collectors

The ultimate digital tool for collectors

ENCollect app is your anytime anywhere collection tool. Pull out payment and interaction history in the app when negotiating with delinquent customers. If they are ready to pay, you can give them multiple paying options - cash, cheque, online transfers, digital wallets or card swipe. You can shoot out payment links via SMS, e-mail or even WhatsApp from inside the app.

ENCollect keeps a digital track of the physical money. You can issue e-receipts to instantly register cash or cheque payments. Zero frauds & reduced auditing efforts.

Best of all, you can manage all your priority tasks, appointments, collections progress, account dispositions & incentives easily even when on the move. When going after the bad debts, ENCollect app is your best friend!

In-built voice assistant is your new sidekick

Powered by Android’s latest voice recognition technology, ENCollect’s voice assistant can understand 80 different languages.

 

You can command the app to transcribe remarks, navigate to a particular screen in the app, navigate through lists of accounts, open account details, tell the app to speak out the account details, and even command it to take action on an account. The voice assistant will do all of it with precision.

 

With the latest ML capability, it keeps getting smarter at understanding & learning new voice commands. While the ENCollect app makes collections operations a smooth ride, the voice assistant sidekick spares you even from the repetitive work on the app. Like they are saying "Voice is the new digital".

Simplifies collection strategy implementation

ENCollect app takes away the grind of assigning and re-assigning accounts to collectors. No more excels and emails. Howsoever complex your strategy be, ENCollect app makes it very easy to assign & track accounts to the last person. Overall, it means a huge overhead cost and efforts saving for you.

 

You can manage all communication activities for all stages of collections from ENCollect app. You can assign calls to the collectors by pushing queues into their app. Collectors can then initiate and track calls or even use WhatsApp communication from the app.

 

And once you are done calling, sending dunning letters, reminding in person (if regulations allow), you can initiate hardships or refer the case to legal or start repossession steps, just with a press of button in the app.

Digital collections & many payment options - All-in-One 

Digital ubiquity

There is no reason to miss out on a payment when a customer is ready to pay. With ENCollect you can enable multiple payment modes across all channels. You can send out custom payment links through SMS, email, WhatsApp, Facebook messenger, Skype & even through Chatbots - all managed from ENCollect. 

You can accept money through mobile wallets or payment aggregators available in ENCollect app. Even swipe a debit or credit card using the app. Collect in any mode at your customers' convenience. Split payments across different modes if need be. No tracking & reconciliation hassles ever. Collect conveniently & save cost.

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E-receipts for cash & cheque payments: operational nirvana!

ENCollect app takes away the nightmare of managing receipt books & receipt slip inventory for once and for all.

E-receipts give you a real time tracking of amounts being collected and deposited. No room for frauds. They also simplify your customer facing and back office processes. 

All of this means you will have more time, people & resources on the deck collecting than struggling with operational work. Managers will get a better span of control. Scaling operations will be easy and cost effective.

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Automation for every stage of the debt collections life cycle 

Simplifying operations and delivery of real time information to your teams

ENCollect workflow automation takes away the grind of manual operations from all collections processes - account allocations, payments tracking, cash /cheque deposit process, communication, payment reconciliations, hardships initiation, legal management & repossession management.

A lot of time & effort in collections processes is spent in gathering information & delivering it to collectors, managers and operations staff. ENCollect workflows make sure that precise information - documents, account dispositions, communication history, payment history, remarks, correct contact details, etc. - is always available to your teams in real time.

As the accounts move from soft collections to hardship stage, the flow of relevant information is instantaneous.

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Managing agencies & enforcing compliance - everyone in your radar

When you subcontract collections work to agencies, keeping things in control is not easy. 

ENcollect makes contract management & compliance maintenance easy for your operations team. You can define and enforce empanelment rules for different types of agencies when onboarding them. Create digital contracts or manage digital copies of contract documents & collaterals in one place. 

Operations & collections managers get automatically notified, in case of any discrepancies, slippages, fraud attempts or approaching contract expirations, when managing day-to-day work with agencies.

Keep a tight tab on agent empanelment by issuing digital ID cards containing QR Codes. Automated access control with blacklist check, secure username password policy and OTP authentication ensures restricted and controlled usage of the apps. And whenever you want to renew or end agent contracts, do it  easily from user management dashboard.

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Allocations and re-allocations simplified

Are you struggling everyday with bulky excel sheets & back-n-forth emails for allocating accounts & tracking statuses ? ENCollect's digital allocations is here to save you a lot of hard work.

If you manage your delinquency lists in excel, no problem. Upload a simple mapping of accounts in the beginning of the month in ENCollect. The accounts get automatically allocated to the right collectors in their ENCollect app. No more manual work after that. You can also create rules in ENCollect for cycle-wise automated allocations. Once accounts are allocated, you can  track the statuses digitally. You get notified instantly, if somethings goes wrong or collection progress is slow.

Do you have very complex allocation strategies? No problem there too. You can program these strategies in ENCollect. Or, integrate your favorite tool with ENCollect's allocation engine.

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Real time tracking, reporting & instant course correction

Getting overwhelmed with tons of email exchanges, excel updates & frantic phone calls to gather statuses? And the pile up of paper receipts for reconciliation? Get ENCollect. In ENCollect, statuses & account dispositions get updated in real time from apps and other interfaces. Reconciliation data is always available for import into core systems. Keep a daily track of payments.  Zero hassles & quick turn-around.  

With ENCollect's custom reports & dashboards, get a real time view on the money movement or changes happening in account dispositions. And if you need to make course corrections, get it done instantly with a press of a few buttons. Save your month-end hustle for surpassing the targets rather than getting buried in operational hassles.

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How about we show you all of this & more in action over some Cappuccino?

Popular ENCollect Features

Dynamic form builder for apps

Batch and rule-based allocations

Top ten accounts prioritization and tracking

API-based plugins for third party services

e-receipts

Geo-location tracking, tagging and fencing

Configurable collections workflows

Voice assistant

Bank-grade Application Security

Bio-metric & OTP based authentication

Easy to implement offline policy

for apps

3 layered security

Centralized access control

Applications tested for OWASP top 10

Security alerts and notifications

 

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